Guaranteed Answers™

ADDED TO THE INTELLIGENT ASSISTANTS FOR FINAL CUT PRO 2, CLEANER, AFTER EFFECTS AND MEDIA 100i .

Las Vegas, April 23, 2001

Intelligent Assistance, Inc. (Tarzana CA), introduces Guaranteed Answers™ with the release of DV Companion 2, The Intelligent Assistant for Final Cut Pro 2.

With Guaranteed Answers™ users get “What they want to know, When they Want to know, How they want to know”. If the answer isn't immediately answered by the Intelligent Assistant product for the application, it is guaranteed by Intelligent Assistance Inc. to be added within 48 hours – direct to the user's computer.

Guaranteed Answers™ is the latest development in the revolutionary approach to using digital media software developed by mission:DynamicMedia which uses multi-level, structured, hyper-linked and searchable help for an application. mission:DynamicMedia is the Australian associate of Intelligent Assistance, Inc.

An Intelligent Assistant answers questions as the user has them and presents options at the level of assistance the user needs. The most basic level of guided assistance is by floating Task Palettes that shows movies, with voiceover, guiding the users step-by-step through the basic tasks in the application. By linking from complex Techniques to the basic Tasks in the application and following along with the QuickTime movies playing over the application, users can literally learn while they get their work done. The application remains active while the user is watching the movie so they can work along with the movie. An Intelligent Assistant includes background and overview information, a comprehensive ‘Jargon Buster’ section and Troubleshooting Guide.

With an Intelligent Assistant guided help is via floating Task Palettes that guide the user step by step through the basic tasks. By using QuickTime movies playing inside the application a user can literally learn while they get their work done. Interactive movies let users get exactly what they need to know, without wasting valuable time being fed what they already know.

If a user cannot find an answer to their immediate need, users click on the Guaranteed Answers™ link in the Intelligent Assistant to contact the experts at Intelligent Assistance. Both email and web links are provided to encourage the user to get their question answered and installed on their computer within 48 hours. All new material is added to the Intelligent Assistant for that Application at the next upgrade.

Philip Hodgetts, Developer and President of Intelligent Assistance, Inc. says “No working professional can afford the excessive cost of training. It's not only the paid out expense, but the time investment required to take advantage of the training. Intelligent Assistance empowers creative professionals to get their work done, gaining the knowledge they need from an experienced expert at their side in the Intelligent Assistant.”

“By avoiding the need for training or learning completely, Intelligent Assistance bypasses the steep learning curves and brings the creative ability of the industry's best within the reach of every practitioner.”

“Guaranteed Answers™ ensures that Intelligent Assistance will meet all the knowledge needs of the working professional so they get their work done Now! No need to resort to 16th Century technologies, like books, or the even older technologies of classes, when there's a 21st Century way of getting work done with 21st Century tools.” he concluded.

“Guaranteed Answers™ is immediately available to all registered users of Intelligent Assistants and direct links will be included in all future upgrades.

Intelligent Assistants are available now for Apple's Final Cut Pro 2 and After Effects 4.1 and Media 100. The Intelligent Assistant for Cleaner will ship by May 7 and the update to Media 100 i will ship May 21. Production is underway on Intelligent Assistants for Premiere 6, After Effects 5, Boris Graffiti, Boris FX and Boris RED and these will roll out across summer and fall.

Intelligent Assistants are available directly from www.IntelligentAssistance.com and Value Added Resellers. Dealer inquiries are welcome and encouraged.

About Intelligent Assistance, Inc.
Intelligent Assistance, in conjunction with it's Australian associate, mission:DynamicMedia Pty. Ltd. is the leader in Electronic Performance Support Systems for digital media software. As the developer of Do it Now! it has set new benchmarks in the delivery of What you want to know, When you want to know, How you want to know for digital media professionals. Intelligent Assistance, Inc. has a unique blend of professional experience and theoretical understanding among its tight operating core and has built on the experience and insight gained from 20 years of production, post-production and educational experience.

Contact: Philip Hodgetts, President
Intelligent Assistance, Inc. at 19531 Ventura Blvd, #3 Tarzana CA 91356. Phone 818 609 1091; Fax 818 609 1306. e-mail: info@IntelligentAssistance.com website: www.IntelligentAssistance.com.