How does it work?

An Intelligent Assistant is the ultimate reference for using powerful creative software because it gives you coaching in the software: just-in-time, just enough, and while you work. It feels like a cross between a multimedia encyclopedia and online help, but it works because it was written by a user (not a software engineer) and it responds to your needs.

The idea is to give you expert coaching while you are using the software. This could be while you are working on your own projects, or even while working through a tutorial or class exercise. Support is there while you are gaining confidence in the application, and continues to support you as you gain skills.

This isn't a radical new idea. To save money on staff training, Fortune 500 companies are deploying their new enterprise applications with embedded performance support. Instead of attending training seminars in the new enterprise software, the user receives coaching from this performance support system to help them get their work done. The learning is just-in-time, just enough, and while they work.